Touchworks EHR Software Review 2023 (1)

The healthcare industry is moving towards electronic health records (EHR) as a primary source of patient data. EHRs are designed to integrate with all aspects of the care process and help manage the workflow in a clinic, from scheduling to billing.

A typical EHR is a modular, cloud-based software system that offers a variety of features to support medical practitioners. Some vendors specialize in hospitals, while others target ambulatory practices.

Features and Benefits of FollowMyHealth EHR

The FollowMyHealth EHR Software enables patients to access their medical records, schedule appointments and communicate with healthcare providers. The solution also provides telemedicine services.

The telemedicine feature allows physicians to conduct asynchronous video visits with patients. The platform also offers a mobile app that enables patients to schedule an appointment from anywhere.

Moreover, the system captures all prescription information and transmits it directly to pharmacies. It can analyze the prescription to signal drug interaction warnings or appropriate dose recommendations based on patient-specific conditions and characteristics at the time of medication ordering.

The software helps doctors to look at lab results, medications and patient encounters in an “open and interoperable” environment. It also supports clinical decision-making and connects doctors with payers.

User Interface and Navigation

Followmyhealth EHR Software allows healthcare providers to engage their patients remotely. It equips care teams to influence lifestyle and behavior changes, manage results/readings and deliver patient orders.

Aside from these, the platform also allows patients to submit paperwork and request for appointments. It is compatible with different operating systems and has a mobile app.

UI design in an electronic medical record system is a crucial aspect of effective use. It should be designed in such a way that it is easy to navigate and less likely to cause user frustration.

Appointment Scheduling

Using the FollowMyHealth EHR Software, patients can schedule appointments on their own time. This feature significantly reduces no-show rates and delays at the clinics.

Appointment reminders can also be sent via push notifications and emails to patients. This feature limits costly gaps in the clinics’ schedules and improves patient satisfaction.

The software also has an action center that displays items like forms, bills, and messages from your doctor. It is easy to use and provides secure access to your health information.

It also integrates agnostically with all EMR systems. Its features include a document viewer, telemedicine, email consultations, EHR syncing, and appointment scheduling. Its customer support is available over the phone and email. It also offers a developer portal and an online community. It is compatible with Windows, Mac and Linux operating systems.

Billing and Insurance Management

In any medical practice, a sophisticated billing management software is needed to automate the tasks like scheduling, insurance claim submission, and collection of payment. Even a minor mistake in assigning codes or entering patient details can disturb the flow of revenue.

To avoid this, PETTIGREW offers a solution compliant with industry standards and optimizes the claim processing, improves accuracy and reduces any risk or financial loss.

The software also offers automated coding of patients, which saves your staff from repetitive payer compliance tasks. Moreover, it integrates with EHR and practice management systems to transfer data from patient office encounters to claims, making the whole billing process faster and easier.

Integration and Interoperability

Interoperability in healthcare means that all the systems in your practice can communicate with each other seamlessly and in a meaningful way. This can help you achieve a more seamless patient experience, boost your productivity and cut down on data errors.

Although interoperability has become a common buzzword in the healthcare industry, there are many things to understand about it. One is that it doesn’t actually mean integration.

Interoperability involves the use of standards to create a platform that allows multiple systems to interact with each other. These standards define what should be expected, how to interact and how the data will flow between them.

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