Google WiFi is a smart and easy way to set up a mesh network in your home or office. It allows you to enjoy fast and reliable internet access on all your devices, no matter where you are. However, sometimes you may encounter a problem with your Google WiFi device that can disrupt your connection. One of the most common issues is seeing an orange light on your Google WiFi device.
An orange light on your Google WiFi device means that there is something wrong with your network connection. It could be due to various reasons, such as a faulty cable, a blocked port, a hardware malfunction, or interference from other devices. When you see an orange light on your Google WiFi device, it means that you are offline and cannot access the internet.
Fortunately, there are some simple steps you can take to fix this problem and restore your Google WiFi connection. In this article, we will show you how to troubleshoot and resolve the orange light issue on your Google WiFi device.
Step 1: Check the Cables
The first thing you should do when you see an orange light on your Google WiFi device is to check the cables. Make sure that the power cable and the Ethernet cable are fully plugged in and not loose or damaged. You should also check the other cables on your Google WiFi device, such as the WAN cable or the LAN cable, depending on your setup.
If you find any loose or damaged cables, try to replace them with new ones and see if that fixes the problem. If not, move on to the next step.
Step 2: Restart Your Device
The next thing you should do when you see an orange light on your Google WiFi device is to restart your device. This can help clear any temporary glitches or errors that may cause your device to malfunction. To restart your device, follow these steps:
- Press and hold the power button on your Google WiFi device for about three seconds until you see “Goodbye” on the screen.
- Wait for about 10 seconds until the device shuts down completely.
- Press and hold the power button again for about three seconds until you see “Verizon” on the screen.
- Wait for about 30 seconds until the device boots up completely.
You can also restart your device from the Google Home app on your phone or tablet. To do this, follow these steps:
- Open the Google Home app and tap on your Google WiFi device.
- Tap on Settings and then Restart Device.
- Confirm by tapping Restart Device again.
After restarting your device, check if the orange light is gone and if you can access the internet. If not, move on to the next step.
Step 3: Reset Your Device
The last thing you should do when you see an orange light on your Google WiFi device is to reset your device. This can help fix any serious issues or errors that may prevent your device from working properly. However, you should only do this as a last resort, as it will erase all your settings and data on your device. To reset your device, follow these steps:
- Press and hold the reset button on the back of your Google WiFi device for about 10 seconds until you see “Resetting” on the screen.
- Wait for about five minutes until the device resets and restarts.
- Follow the instructions on the screen or in the Google Home app to set up your device again.
You can also reset your device from the Google Home app on your phone or tablet. To do this, follow these steps:
- Open the Google Home app and tap on your Google WiFi device.
- Tap on Settings and then Factory Reset Device.
- Confirm by tapping Factory Reset Device again.
After resetting your device, check if the orange light is gone and if you can access the internet. If not, you may need to contact Google’s customer support for further assistance.
Conclusion
Google WiFi is a great device that can provide you with fast and reliable internet access wherever you are. However, sometimes it may not work as expected due to various reasons. In this article, we have discussed some of the common causes and solutions for Google WiFi orange light, such as faulty cables, blocked ports, hardware issues, and interference from other devices. We hope that this article has helped you troubleshoot and fix your Google WiFi orange light problem. If you still have any questions or issues, you can contact Google’s customer support for further assistance.